Privacy Policy

Privacy Notice

Last Updated: January 2025

Overview

LIVYN ("we," "us," or "our") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

Information We Collect

Information You Provide:

We may collect personal information that you voluntarily provide to us, including:

- Name and contact information (email address, phone number, mailing address)
- Pre-order information and product preferences
- Communication preferences and feedback
- Any other information you choose to provide through contact forms, email, or other communications

Automatically Collected Information:

When you visit our website, we may automatically collect certain information about your device and usage, including:

- IP address and general location information
- Browser type and version
- Pages viewed and time spent on pages
- Referring website or source
- Device type and operating system

How We Use Your Information

We use the information we collect for the following purposes:

- To process and fulfill pre-orders and customer inquiries
- To communicate with you about LIVYN products, updates, and launches
- To send marketing communications (with your consent where required)
- To improve our website, products, and services
- To analyze website traffic and user behavior
- To comply with legal obligations and protect our rights
- To detect and prevent fraud or security issues

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your experience and collect information about how you use our site.

Types of cookies we may use:

- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit website functionality.

How We Share Your Information

We do not sell or rent your personal information to third parties for their marketing purposes.

We may share your information with:

- Service Providers: Third-party vendors who assist with website hosting, email delivery, payment processing, and analytics (e.g., hosting providers, email marketing platforms)
- Business Partners: Authorized retail partners in connection with product distribution (only with your consent)
- Legal Compliance: When required by law, legal process, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are required to maintain the confidentiality and security of your personal information.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format (where applicable)

To exercise any of these rights, email us at hello@livyn.com with your request.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information (subject to certain exceptions)
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights

Marketing Communications

If you provide your email address, we may send you marketing communications about LIVYN products, updates, and promotions. You can opt out of marketing emails at any time by:

- Clicking the "unsubscribe" link in any marketing email
- Emailing us at hello@livyn.com with your request

Note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your pre-orders or inquiries.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and products are intended for adults 21 years of age and older. We do not knowingly collect personal information from individuals under 21. If we become aware that we have collected information from someone under 21, we will promptly delete it.

International Users

Our website is operated in the United States and intended for U.S. residents only. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will post the updated notice on this page with a revised "Last Updated" date. We encourage you to review this Privacy Notice periodically.

If you have questions, concerns, or requests regarding this Privacy Notice or our privacy practices, please contact us at:

Email: info@getlivyn.com
Subject Line: Privacy Inquiry